How do I get a refund on my leap card?

If you have loaded travel credit onto the card you can apply online for your refund at www.leapcard.ie You can also contact Leap Card Customer Care Team on 0818 824 824 or [email protected] to get the travel credit refunded.

Can I cancel my leap card?

You must register your TFI Leap Card to request a refund or replacement card. If you haven’t already done so, register now to protect your card. Once registered: Adult and Child TFI Leap Cards can be refunded or replaced (includes your €5 deposit)

What happens if you forget to tap off Leap card?

When you Touch-Off the appropriate amount is refunded to your card. If you forget to Touch-Off, the default fare will be the final fare charged for the journey. You can check your Travel Credit balance and Top-Up your TFI Leap Card at ticket machines in stations in Dublin (Cork coming soon).

Can I transfer the balance of one leap card to another?

Conversation. Hi, its not possible to transfer credit between cards. If your 4-15 card is registered on leapcard.ie, you can requested a full refund of your card online.

Does money on Leap card expire?

Leap Cards can expire based on the card profile expiry date i.e. in the case of Child, Student and Child 16-18 Cards. Once Leap Cards expire, Leap Card customers (excluding Student Leap Card holders), shall have 6 months in which they can claim a refund.

Can you use Leap card twice?

Every time you use the card to travel the cost of the journey is deducted. If there is no credit on the card it cannot be used for any further journeys until it is Topped Up. You can use your TFI Leap Card to travel if your card is in a positive balance, even if the balance does not cover the full fare.

How do I check the balance on my leap card?

Put your card in the ‘pocket’ and then follow the instructions on the ticket machine screen. Log on to www.leapcard.ie to view your account history and you will be able to view your card balance.

Can you use Leap Card twice?

Does the DART Take Leap cards?

An e-purse Leap Card can be used on DART and Commuter services, Dublin Bus and Luas. Save up to 24 percent with Leap card versus cash fares. Leap also offers flexibility, convenience and is safer than carrying cash.

How much can your leap card go into minus?

-€5
Using the Leap Card Personalised cards for use with period tickets are provided free-of-charge but without any credit. Customers can only use the card for e-purse transactions when the card is in credit; although a fare can bring the card to a negative balance of up to -€5.

Can you pay for 2 people with Leap card?

So, you can pay for more than one person with a single leap card on Dublin Bus – this is because you go to the driver to do this. You cannot do this on train/luas/dart, as for those services you tag on/off using a machine, so there is no way of paying for 2 passengers with one card.

Do you have to pay for a Leap card?

How much does a LEAP card cost? A €5 refundable deposit is charged for Adult Leap Cards. When buying your Leap Card you must also top it up with a minimum of €5 Travel Credit.

Can I Use my Leap card when travelling in Dublin?

You can use your Leap Card when travelling on all Dublin Bus services, including Airlink, Xpresso and Nitelink, as well as Luas, Dart and Commuter Rail services. How much does it cost? A fully refundable deposit of €5.00 (Child €3.00) is charged for your card and you must also top-up with a minimum of €5.00 Travel Credit.

Can I get a refund on my TFI Leap Card?

Adult and Child TFI Leap Cards can be refunded or replaced (includes your €5 deposit) Student Leap Cards can be refunded, but not replaced (excludes initial cost of buying a card) Please note that TFI Leap Card will no longer be issuing cheque refunds.

Can I get a refund for my student Leap Card?

Student Leap Cards can be refunded, but not replaced (excludes initial cost of buying a card) Please note that TFI Leap Card will no longer be issuing cheque refunds.

What do I do if I Lose my Leap Card?

A replacement Leap Card will be posted to you within 5 working days with the travel credit balance from the lost card. The Visitor Leap Card allows for unlimited use on all Dublin Bus services, including Nitelink, Xpresso DART and Commuter Rail and Luas services for 72 hours.