How long does it take to process an insurance claim?

Usually, you’ll hear from an insurance adjuster within three days of making the claim to discuss matters. If they need to survey the damage, it can be a few more days. If you use a repair garage that is affiliated with (or at least approved by) your insurance company, the process can speed up a bit.

How long do insurance companies have to pay medical claims?

Most states require insurers to pay claims within 30 or 45 days, so if it hasn’t been very long, the insurance company may just not have paid yet. It may take a couple weeks to get the claim approved and processed and for your provider to get paid.

Do insurance companies have a time limit?

An insurance company is required to pay or deny a claim within a reasonable period of time. If the claim is being denied, the insurance company should provide a reason for this. There is no set definition of what is a reasonable time.

Do insurance companies investigate claims?

An insurer is entitled to investigate your claim. As part of your duty of utmost good faith under your contract with your insurer, you have a duty to cooperate with your insurer’s investigation, provided that investigation is relevant and reasonable.